Resolved -
This incident has been resolved.
May 13, 22:24 CEST
Update -
We have identified an issue regarding the synchronization of service account users from our core database to solution databases. This issue primarily affects public apps in two ways: first, where the email property of the current user object is used in filters; and second, where the current user object is checked to see if it is empty to verify unauthenticated access. For setups using the second method, we recommend switching to the Is Unauthenticated app variable.
May 13, 17:05 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 13, 13:40 CEST
Identified -
The issue has been identified and a fix is being implemented.
May 13, 10:07 CEST
Update -
We receiving reports that users are unable to load applications. The platform engineering team is actively investigating the environment to identify the root cause of the instability and restore normal service.
May 13, 10:06 CEST
Investigating -
We are currently investigating this issue.
May 13, 10:03 CEST